I have used the Clinic for over 15 years and have always been satisfied with your services. With Spot's recent sago palm toxicity, however, my need for honest, competent, compassionate veterinary care quadrupled.
I cannot express to the both of you and your staff how grateful I am. From the impromptu Stratford Drive side-yard consultations to the timely call backs, thoroughness, and obvious concern on the part of a veterinarian I only first met on May 19th, your responsiveness to my fears for a beloved pet has been outstanding. Without your skills, he certainly would have died. We emphasize relating to the patient as partner at the College of Nursing. Throughout this ordeal, I've consistently felt informed and included in decisions involving the management of Spot's illness.
A final comment on the Clinic staff- receptionists and technicians has each been so very helpful in so many ways. They communicate a quiet competence and caring- and that has been extremely reassuring.